Coronavirus Support & Information

Covid Vaccinations - Important Information

As of w/c 15/2/21, The Harlington will open as the hub for the Fleet Covid Vaccination Hub. Patients will be contacted directly, based on NHS cohort phases so there is no need to contact your surgery. 

Covid Vaccination at The Harlington (Update 2.3.21)

Please note: There is very limited free parking for patients in Gurkha Square Car Park. Please be considerate and allow this area to be used by those with mobility problems. There is ample low-cost parking all around the Harlington; we anticipate the vaccination process will require you to stay on site for a maximum of 30 minutes only. If you are going shopping after your vaccination please DO NOT use the Gurkha Square car park so people attending for vaccination are given priority in this area.

Thank you

We wish to thank Oakley Health Group, Yateley, for their hard work and assistance to date in providing timely access to the Covid vaccination for FMC's elderly and shielded patients. Current guidance is that you MUST have your second immunisation with the same team who gave you the first. Therefore, OHG will contact the relevant patients when it is time for their second vaccination and you are encouraged to attend.

Vaccinating Health and social care staff Follow the Link Here

Urgent Update from Fleet Medical Centre 9th January 2021 - The NHS is here for you

Urgent Update from Fleet Medical Centre 9th January 2021 - The NHS is here for you

General practice is a critical part of the wider NHS and together, we care for the most vulnerable members of our community. Covid-19 infection rates are extremely high and continuing to rise in Fleet. Our numbers of staff in general practice are also reduced by the infection rate, and so to keep our patients and staff safe we need to make changes to the way we provide services locally. This will ensure that those most at risk from the impact of Covid and those with the greatest health needs are prioritised at this time including ensuring the Covid-19 vaccination is rolled out as quickly as possible to priority groups.

Minor illness and conditions that can be dealt with by community pharmacies will not be seen in general practice. Please follow our Know Where to Go When Feeling Unwell guidance and contact your local pharmacy in the first instance. If you need advice over and above what your pharmacy can provide, use NHS 111 online NHS 111 online or call NHS111 if you do not have access to the internet.

General Practice remains OPEN if you need us for an urgent and on-going health need:

  • Practices have been asked to prioritise the needs of those people we know are at increased risk from Covid-19, including people with long-term conditions, frailty, learning disabilities and severe mental illness.
  • Serious, ongoing and urgent conditions will be prioritised including routine care for those at higher risk
  • You may notice that you have less contact with your GP than previously if your condition is stable at the moment.
  • Suspected cancer will be prioritised
  • Covid-19 infections will be prioritised

Many other services will also continue, but please consider how urgent your request is and whether this could wait.

Our staff have the right to be treated with dignity and respect at all times, so if you need to contact the practice please remember that any abuse of our staff will not be tolerated.

Please do not contact your practice by phone or online for minor illness.

Please do not contact your practice by phone or online about Covid vaccinations.

Thank you for supporting your general practice surgery at this time. 

Face Masks & Face Coverings

As we all know rules are changing regarding the use of face masks in public places, please keep up to date with the latest guidance on the link below.

You are not required to have official confirmation of your condition and you do not require a letter from your GP. Please use one of the helpful links below for a printable exemption card, if you do not have a printer why not save the card to your mobile phone?

Government advice on face masks

Travel Advice

Government exemption cards


How can you help us?

Please use eConsultations– just follow the link on our website and submit an eConsultation, this can also be for administration requests like sick certificates etc. You do not need to register for this service.  

Register for Online Access – You can use the new NHS App or many other online service providers, please research online to see which one suites you. (Please note at present online appointment booking is unavailable at the request of the department of health due to the current situation).

Please order your repeat Medication when it is due – Please do not order your medication in advance as this causes an increased workload for the reception team and will delay other medications, we will not issue extra medication to ensure the supply chain at pharmacy level is secure.    

Use the Electronic Prescription Service (EPS) – If you haven’t already, please nominate a pharmacy where we can send your prescription electronically. This will mean you will have to make one less journey to pick up your prescription and only go to your nominated pharmacy. 

How can we help you?

Please note these are external links and we cannot be responsible for their content

Very High Risk patients who have not had a government letter

This includes people who have had transplants, active cancer treatment, severe respiratory disease, immunosuppressant medication and high risk pregnant women.

Follow the link here:

Coronavirus Support

The Government have launched a new website to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:

  • Feeling unsafe
  • Going in to work
  • Paying bills or being unemployed
  • Getting food
  • Having somewhere to live
  • Mental health and wellbeing

Follow the link here:

Can you volunteer? – Register here to support your local community, visit the website to read more

Hart Voluntary Action

Hart District Council – Follow this link for information and updates from the local council

A new helpline is now available to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents.

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable - can be contacted on 0333 370 4000The helpline is available seven days a week, from 9am to 5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues.

Domestic Abuse

If you need urgent police help through the 999 service, but can't speak Click Here for more information.

Local support services:

Aurora New Dawn 24 hour helpline: 02394 216816

Stop Domestic Abuse: 0330 0165112 Monday – Thursday 9.30am – 5.30pm and Friday 9.30am – 5pm (24 hr service to enable access to refuge accommodation)

Victim Care Service: 0808 1781641 Monday – Friday 9am – 5pm (0808 1689111 outside these hours)

Nepali Domestic and Sexual Abuse Service: 07741 261387

You Trust (support with target hardening and their health advocacy project): 0800 9169878

Hampton Trust (perpetrator interventions): 02380 009898 Monday – Friday 9am – 5pm with service available until 8pm on Tuesdays and Thursdays

Hart Housing Team: 01252 774420

Citizens Advice Hart: 03444 111 306

National Domestic Abuse Helplines and websites:

24 hour Domestic Abuse helpline (female victims): 0808 2000247;

Male Advice line: 0808 8010327;

Mankind Initiative: 01823 334244;

National LGBT+ Domestic Abuse helpline: 0800 9995428;

Respect National helpline (perpetrator help): 0808 8024040; 

Thank You!