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Important Covid-19 Newsflash 6.4.2020


IMPORTANT INFORMATION

Important information patients about ALL appointments

As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, Fleet Medical Centre are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.

Nursing appointments will now follow the same rules, you will receive a text message or telephone call about you appointment to see if you are still required to come to the surgery, all major dressings will still be undertaken. If you are asked come to the surgery please ensure you have none of the symptoms below.

 

Stay at home for 7 days if you have either:

 

  • A high temperature
  • A new continuous cough  

 

If there is more than one member in the household you will need to self-isolate for 14 days

   

Do not go to a GP surgery, pharmacy or hospital.

 

You do not need to contact 111 to tell them you're staying at home, if you need evidence for your employer you can complete the self-isolation form online here https://111.nhs.uk/isolation-note/

 

Use the NHS 111 online coronavirus service if:

 

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

 

Only call 111 if you cannot get help online.

 

We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.

Please click here for further information https://www.nhs.uk/conditions/wuhan-novel-coronavirus/

 

 

PLEASE HELP US SO WE CAN KEEP YOU SAFE

 

Do you have your prescription sent through the Electronic Prescription Service? If you haven’t already done so, please let us know which pharmacy you would like your prescription to be sent to.

This will reduce the number of journeys you have to make to the surgery so you can collect your prescription from your nominated pharmacy. 

Please click here for further information https://www.nhs.uk/conditions/wuhan-novel-coronavirus/

 

 


 

 

 

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