Coronavirus Support & Rainbow


How can you help us?


Please use eConsultations – just follow the link on our website and submit an eConsultation, this can also be for administration requests like sick certificates etc. You do not need to register for this service.  


Register for Online Access – You can use the new NHS App or many other online service providers, please research online to see which one suites you. (Please note at present online appointment booking is unavailable at the request of the department of health due to the current situation).


Please order your repeat Medication when it is duePlease do not order your medication in advance as this causes an increased workload for the reception team and will delay other medications, we will not issue extra medication to ensure the supply chain at pharmacy level is secure.    


Use the Electronic Prescription Service (EPS) – If you haven’t already, please nominate a pharmacy where we can send your prescription electronically. This will mean you will have to make one less journey to pick up your prescription and only go to your nominated pharmacy. 



How can we help you?


Useful Links

Please note these are external links and we cannot be responsible for their content


Very High Risk patients who have not had a government letter

This includes people who have had transplants, active cancer treatment, severe respiratory disease, immunosuppressant medication and high risk pregnant women.

Follow the link here:


Coronavirus Support

The Government have launched a new website to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:


Feeling unsafe

Going in to work

Paying bills or being unemployed

Getting food

Having somewhere to live

Mental health and wellbeing


Follow the link here:


Can you volunteer? – Register here to support your local community, visit the website to read more

Hart Voluntary Action


Hart District Council – Follow this link for information and updates from the local council


A new helpline is now available to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents.

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable - can be contacted on 0333 370 4000. The helpline is available seven days a week, from 9am to 5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues.



Domestic Abuse

If you need urgent police help through the 999 service, but can't speak Click Here for more information.


Local support services:


Aurora New Dawn 24 hour helpline: 02394 216816


Stop Domestic Abuse: 0330 0165112 Monday – Thursday 9.30am – 5.30pm and Friday 9.30am – 5pm (24 hr service to enable access to refuge accommodation)


Victim Care Service: 0808 1781641 Monday – Friday 9am – 5pm (0808 1689111 outside these hours)


Nepali Domestic and Sexual Abuse Service: 07741 261387

You Trust (support with target hardening and their health advocacy project): 0800 9169878


Hampton Trust (perpetrator interventions): 02380 009898 Monday – Friday 9am – 5pm with service available until 8pm on Tuesdays and Thursdays


Hart Housing Team: 01252 774420


Citizens Advice Hart: 03444 111 306


National Domestic Abuse Helplines and websites:


24 hour Domestic Abuse helpline (female victims): 0808 2000247;

Male Advice line: 0808 8010327;


Mankind Initiative: 01823 334244;


National LGBT+ Domestic Abuse helpline: 0800 9995428;


Respect National helpline (perpetrator help): 0808 8024040; 


Mental Health


Andover Mind – Basingstoke

Andover Mind – Aldershot


Every Mind Matters -



Every Mind Matters


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website